Privacy Policy
1. Introduction NotYourAverageCounselor ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.notyouraveragecounselors.com ("Website"). Please read this Privacy Policy carefully to understand our views and practices regarding your personal information.By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
2. Information We Collect We may collect the following categories of information from and about you:
a. Personal Information You Provide Directly
Contact Information: Name, email address, phone number, and mailing address.Appointment Details: Information you provide when booking a consultation or counseling session.Payment Information: Payment details when you make a payment through our Website.
b. Automatically Collected Information
Usage Information: Information about your use of our Website, including your IP address, browser type, and browsing behavior.Cookies and Tracking Technologies: We may use cookies, pixels, and similar tracking technologies to analyze trends and gather demographic information.
c. Information From Third Parties We may receive information about you from third parties, such as payment processors, to facilitate your payment transactions.
3. How We Use Your Information We use the information we collect for the following purposes:
To Provide Counseling Services: Facilitate appointment scheduling, provide mental health support, and communicate with you regarding our services.To Improve Our Services: Analyze user activity to improve the Website’s functionality, usability, and user experience.To Communicate With You: Send service-related messages, such as appointment confirmations, reminders, and responses to your inquiries.To Ensure Legal Compliance: Comply with applicable laws, regulations, and legal obligations.For Marketing and Promotions (With Your Consent): Send promotional communications that may interest you, subject to your opt-in consent.
4. How We Share Your Information We do not sell, trade, or rent your personal information. However, we may share your information in the following ways:
Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing and website hosting.Compliance with Law: We may disclose your information if required to do so by law or in response to valid legal requests.Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies Our Website uses cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device. You can set your browser to refuse some or all cookies. However, blocking cookies may limit your ability to use certain features of our Website.
6. Your Rights and Choices As a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and other privacy laws:
Right to Know: You can request to know what personal information we collect, use, and disclose.Right to Delete: You can request that we delete certain personal information we have collected about you.Right to Opt-Out: You can opt-out of the sale of your personal information, though we do not sell personal information.Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your rights, you may contact us at [Insert Contact Email]. We will verify your request and respond within the timeframe required by applicable law.
7. Data Retention We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer necessary, we securely delete or anonymize it.
8. Security of Your Information We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy Our services are not directed at children under the age of 13, and we do not knowingly collect information from children. If we learn that we have collected information from a child under 13, we will delete it.
11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
12. Contact Us If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:NotYourAverageCounselor
Terms of Use
1. Acceptance of Terms Welcome to NotYourAverageCounselor ("Company," "we," "our," or "us"). By accessing or using our website, [Insert Website URL] ("Website"), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with these terms, please do not use our Website.
2. Use of the Website
a. Eligibility: You must be at least 18 years of age to use this Website. By using this Website, you represent and warrant that you are at least 18 years old.
b. Permitted Use: You may use our Website only for lawful purposes. You agree not to use the Website to:
Violate any applicable laws or regulations.Transmit any harmful, abusive, defamatory, or inappropriate content.Attempt to interfere with or compromise the Website's security or performance.
c. Account Security: If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.
3. Counseling Services Our counseling services are intended to provide guidance and support, but they do not replace medical or psychiatric care. We do not guarantee specific outcomes from our services. If you are in crisis, please call emergency services or seek immediate medical attention.
4. Payments and Feesa. Payment Terms: Fees for counseling services are displayed on the Website. Payment is required at the time of booking or as otherwise stated.b. Refunds: We do not offer refunds for counseling services unless otherwise specified in our refund policy. If you have concerns about a session, please contact us at [email protected]. Third-Party Payment Processors: Payments are processed by third-party payment providers. We do not store your financial information on our systems.
5. Intellectual Property All materials on the Website, including text, images, graphics, and logos, are owned by or licensed to NotYourAverageCounselor. You may not reproduce, distribute, or modify any part of the Website without prior written permission.
6. Disclaimer of Warranties The Website and our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or availability of the Website or its content. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of Liability To the maximum extent permitted by law, NotYourAverageCounselor and its affiliates are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or our services. This includes loss of data, profits, or any other damages, even if we were advised of the possibility of such damages.
8. Indemnification You agree to indemnify, defend, and hold harmless NotYourAverageCounselor, its affiliates, employees, and agents from and against any claims, liabilities, damages, judgments, losses, and expenses arising from your use of the Website, your violation of these Terms of Use, or your infringement of any third-party rights.
9. Changes to These Terms We may update these Terms of Use from time to time. When changes are made, we will revise the "Effective Date" at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the new Terms of Use.
10. Termination We may suspend or terminate your access to the Website at any time, for any reason, and without prior notice. All provisions of these Terms that by their nature should survive termination will survive, including provisions on ownership, disclaimers, limitations of liability, and indemnification.
11. Governing Law and Dispute Resolution These Terms of Use are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes related to these Terms or the use of our Website will be resolved through binding arbitration in California, unless otherwise required by law.
Privacy Policy
1. Introduction NotYourAverageCounselor ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.notyouraveragecounselors.com ("Website"). Please read this Privacy Policy carefully to understand our views and practices regarding your personal information.By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
2. Information We Collect We may collect the following categories of information from and about you:
a. Personal Information You Provide Directly
Contact Information: Name, email address, phone number, and mailing address.Appointment Details: Information you provide when booking a consultation or counseling session.Payment Information: Payment details when you make a payment through our Website.
b. Automatically Collected Information
Usage Information: Information about your use of our Website, including your IP address, browser type, and browsing behavior.Cookies and Tracking Technologies: We may use cookies, pixels, and similar tracking technologies to analyze trends and gather demographic information.
c. Information From Third Parties We may receive information about you from third parties, such as payment processors, to facilitate your payment transactions.
3. How We Use Your Information We use the information we collect for the following purposes:
To Provide Counseling Services: Facilitate appointment scheduling, provide mental health support, and communicate with you regarding our services.To Improve Our Services: Analyze user activity to improve the Website’s functionality, usability, and user experience.To Communicate With You: Send service-related messages, such as appointment confirmations, reminders, and responses to your inquiries.To Ensure Legal Compliance: Comply with applicable laws, regulations, and legal obligations.For Marketing and Promotions (With Your Consent): Send promotional communications that may interest you, subject to your opt-in consent.
4. How We Share Your Information We do not sell, trade, or rent your personal information. However, we may share your information in the following ways:
Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing and website hosting.Compliance with Law: We may disclose your information if required to do so by law or in response to valid legal requests.Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies Our Website uses cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device. You can set your browser to refuse some or all cookies. However, blocking cookies may limit your ability to use certain features of our Website.
6. Your Rights and Choices As a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and other privacy laws:
Right to Know: You can request to know what personal information we collect, use, and disclose.Right to Delete: You can request that we delete certain personal information we have collected about you.Right to Opt-Out: You can opt-out of the sale of your personal information, though we do not sell personal information.Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your rights, you may contact us at [Insert Contact Email]. We will verify your request and respond within the timeframe required by applicable law.
7. Data Retention We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer necessary, we securely delete or anonymize it.
8. Security of Your Information We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy Our services are not directed at children under the age of 13, and we do not knowingly collect information from children. If we learn that we have collected information from a child under 13, we will delete it.
11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
12. Contact Us If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:NotYourAverageCounselor
Terms of Use
1. Acceptance of Terms Welcome to NotYourAverageCounselor ("Company," "we," "our," or "us"). By accessing or using our website, [Insert Website URL] ("Website"), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with these terms, please do not use our Website.
2. Use of the Website
a. Eligibility: You must be at least 18 years of age to use this Website. By using this Website, you represent and warrant that you are at least 18 years old.
b. Permitted Use: You may use our Website only for lawful purposes. You agree not to use the Website to:
Violate any applicable laws or regulations.Transmit any harmful, abusive, defamatory, or inappropriate content.Attempt to interfere with or compromise the Website's security or performance.
c. Account Security: If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.
3. Counseling Services Our counseling services are intended to provide guidance and support, but they do not replace medical or psychiatric care. We do not guarantee specific outcomes from our services. If you are in crisis, please call emergency services or seek immediate medical attention.
4. Payments and Feesa. Payment Terms: Fees for counseling services are displayed on the Website. Payment is required at the time of booking or as otherwise stated.b. Refunds: We do not offer refunds for counseling services unless otherwise specified in our refund policy. If you have concerns about a session, please contact us at [email protected]. Third-Party Payment Processors: Payments are processed by third-party payment providers. We do not store your financial information on our systems.
5. Intellectual Property All materials on the Website, including text, images, graphics, and logos, are owned by or licensed to NotYourAverageCounselor. You may not reproduce, distribute, or modify any part of the Website without prior written permission.
6. Disclaimer of Warranties The Website and our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or availability of the Website or its content. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of Liability To the maximum extent permitted by law, NotYourAverageCounselor and its affiliates are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or our services. This includes loss of data, profits, or any other damages, even if we were advised of the possibility of such damages.
8. Indemnification You agree to indemnify, defend, and hold harmless NotYourAverageCounselor, its affiliates, employees, and agents from and against any claims, liabilities, damages, judgments, losses, and expenses arising from your use of the Website, your violation of these Terms of Use, or your infringement of any third-party rights.
9. Changes to These Terms We may update these Terms of Use from time to time. When changes are made, we will revise the "Effective Date" at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the new Terms of Use.
10. Termination We may suspend or terminate your access to the Website at any time, for any reason, and without prior notice. All provisions of these Terms that by their nature should survive termination will survive, including provisions on ownership, disclaimers, limitations of liability, and indemnification.
11. Governing Law and Dispute Resolution These Terms of Use are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes related to these Terms or the use of our Website will be resolved through binding arbitration in California, unless otherwise required by law.
